Shipping policy
Shopper Fusion LLC — Shipping Policy
Effective Date: 01/01/2020
Shipping Locations
Shopper Fusion LLC ships to addresses within the United States. Currently, we do not ship to P.O. Boxes.
Processing Time
- Orders are processed within 1-2 business days (Monday through Friday, excluding holidays).
- Orders placed on weekends or holidays will begin processing the next business day.
- Once shipped, you will receive a shipping confirmation with tracking information.
Shipping Costs
- Shipping costs are calculated at checkout.
- We may offer free shipping on orders over $99.99.
- For smaller orders, a flat shipping fee of $6.95 applies.
Order Tracking
Once your order has shipped, you will receive an email with tracking information. Please allow up to 48 hours for the tracking to begin updating in the carrier’s system.
Delays & Carrier Issues
We work with reliable carriers, but sometimes delays occur due to weather, holidays, or carrier backlogs. If there is a delay, please feel free to contact us and we will check status of your order. We are not responsible for delays caused by the carrier.
Damaged or Lost Items
- If your order arrives damaged, please take photos of the damaged packaging and items, and contact us at Customer.Service@ShopperFusion.com within 7 days of delivery. We will work with you to repair, replace, or refund.
- If your order is lost in transit, we will initiate an investigation with the carrier as soon as possible.
Changes to Shipping Policy
Shopper Fusion LLC reserves the right to update or modify this Shipping Policy at any time. Any changes will be effective immediately upon being posted on our website.